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Apple App Store & Google Play Mandated Deletion Workflow

COP31 Mobile Account & Data Deletion Request

Official self-service deletion workflow compliant with Apple App Store Guideline 5.1.1(v) and Google Play User Data policies.

1 Deletion Scope & Data Handling

When you submit an account deletion request for COP31 Mobile, our systems initiate the following procedures:

Data That Will Be Permanently Deleted
  • • Personal user profile (Name, Surname, Email, Username)
  • • Account authentication credentials and password hashes
  • • Mobile device identifiers and installation UUIDs
  • • Push notification subscription tokens (OneSignal registration)
  • • Active session tokens and mobile device bindings
Data Retained for Statutory & Audit Compliance
  • • Historical incident tickets and resolution field notes (anonymized)
  • • Approved or rejected change and workflow approval audit trails
  • • Hardware asset assignment and transfer lifecycle records
  • • Financial or SLA performance logs required by legal mandate

Processing Timeline & Verification

Upon receiving your request, your active mobile sessions will be invalidated immediately. Full data purging and record anonymization are finalized within 30 calendar days. A confirmation receipt with a tracking ID will be generated upon submission.

Submit Account Deletion Request

Please provide the username and email associated with your COP31 field account.

Identity Confirmation
Anti-bot verification
CAPTCHA

If you experience any issues submitting this form, you may also email your deletion request directly to support@inosas.com.tr